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Case study

Telephone recommendation system that matches products to customer preferences and Polkomtel's business strategy.

Challenge

Develop a system for recommending products tailored to the needs of current and potential customers of Cyfrowy Polsat Group.

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Organisation profile

Polkomtel is the leading telecommunications provider in Poland, offering its services under the Plus brand. The company is a leader in 5G technology and uses cutting-edge telecommunications solutions to develop services for its customers.

It is part of Polsat Plus Group, the largest media and telecommunications group in Poland, which has ca. 6 million contract customers and offers its customers over 20 million services.

Solution

Our experts worked with Polkomtel to develop a recommendation system that recommends products tailored to the needs of current and potential customers of Cyfrowy Polsat Group.

The recommendation system will support the work of salespeople in Plus stores and that of customers on the plus.pl website.

Results

A successful project.

The MIM Solutions service helped us to accomplish a very challenging project involving generative artificial intelligence in medicine. The MIM team consists of high-class AI specialists, ready to take on the most difficult challenges. I highly recommend collaborating with this team and look forward to future joint projects.
Mateusz PaprockiCOO – Neoteric
Mateusz Paprocki
I am very impressed with the quality of MIM Solutions’ services. The MIM Solutions team are definitely professionals. They don’t miss deadlines, working with them is smooth, and they are fully committed to what they do. They are world-class specialists in their field. Even the most difficult challenges in the field of algorithmics, data analysis and artificial intelligence are no obstacles for them.
Paweł BrachCEO Enzode
Paweł Brach
MIM Solutions has developed a state-of-the-art user behaviour model which, after 3 days of integration, increased turnover by 14.2% (keeping the same percentage of gross margin and reducing the amount of resources needed). Working with MIM Solutions has contributed to the rapid development of RTB House and our global success on the online advertising market!
Bartłomiej RomańskiCTO RTB House
Bartłomiej Romański
We would like to express our satisfaction working with MIM Solutions to create our web application. Piotr Wygocki and the development team did a very professional job. We are delighted with the solution they provided and the communication flow within the project. We would like to recommend the MIM Solutions team. We look forward to working with them on future projects.
Maciej ŁuczakCEO Smartkid SA
ML / AI projects with a production purpose require a very practical approach. Our collaboration with MIM Solutions has been a real pleasure; professionalism, high competence and diligence. That is why I recommend working with this team, both at the concept and implementation stage.
Wojciech WoziwodzkiCEO Givt SA
Wojciech Woziwodzki
We are very pleased with our collaboration with MIM Solutions on the medical document summarization system. The team is reliable, creative, and accurately addresses our needs, becoming an integral part of the telDoc ecosystem.
Marta Kalenska-JaskiewiczCEO telDoc
Marta Kalenska-Jaskiewicz
MIM Solutions supported us at every stage of our project - from the concept to the creation of an ML model perfectly suited to our needs. I sincerely recommend their commitment and professionalism.
Grzegorz JazurekCTO Sagenso
Grzegorz Jazurek
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The MIM Solutions service helped us to accomplish a very challenging project involving generative artificial intelligence in medicine. The MIM team consists of high-class AI specialists, ready to take on the most difficult challenges. I highly recommend collaborating with this team and look forward to future joint projects.
Wojciech WoziwodzkiCOO – Neoteric
Wojciech Woziwodzki
I am very impressed with the quality of MIM Solutions’ services. The MIM Solutions team are definitely professionals. They don’t miss deadlines, working with them is smooth, and they are fully committed to what they do. They are world-class specialists in their field. Even the most difficult challenges in the field of algorithmics, data analysis and artificial intelligence are no obstacles for them.
Paweł BrachCEO Enzode
Paweł Brach
MIM Solutions has developed a state-of-the-art user behaviour model which, after 3 days of integration, increased turnover by 14.2% (keeping the same percentage of gross margin and reducing the amount of resources needed). Working with MIM Solutions has contributed to the rapid development of RTB House and our global success on the online advertising market!
Bartłomiej RomańskiCTO RTB House
Bartłomiej Romański
We would like to express our satisfaction working with MIM Solutions to create our web application. Piotr Wygocki and the development team did a very professional job. We are delighted with the solution they provided and the communication flow within the project. We would like to recommend the MIM Solutions team. We look forward to working with them on future projects.
Maciej ŁuczakCEO Smartkid SA
ML / AI projects with a production purpose require a very practical approach. Our collaboration with MIM Solutions has been a real pleasure; professionalism, high competence and diligence. That is why I recommend working with this team, both at the concept and implementation stage.
Wojciech WoziwodzkiCEO Givt SA
Wojciech Woziwodzki
We are very pleased with our collaboration with MIM Solutions on the medical document summarization system. The team is reliable, creative, and accurately addresses our needs, becoming an integral part of the telDoc ecosystem.
Marta Kalenska-JaskiewiczCEO telDoc
Marta Kalenska-Jaskiewicz
MIM Solutions supported us at every stage of our project - from the concept to the creation of an ML model perfectly suited to our needs. I sincerely recommend their commitment and professionalism.
Grzegorz JazurekCTO Sagenso
Grzegorz Jazurek
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MIM Solutions was launched as a spin-off of the University of Warsaw’s Algorithms Group, directed by prof. Piotr Sankowski. The company has brought together experts passionate about solving practical algorithmic problems efficiently, and this has finally evolved towards machine learning. Although MIM Solutions is not a part of the university now, we are still in tight cooperation.

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MIM Solutions specialises in difficult tasks. We are proficient in providing effective solutions, especially when standard methods have failed. However, for the most common problems we specialise in, we offer a set of generic services ready to swiftly deploy in any environment.

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